Privacy Policy

Somatic Balance Massage Therapy Inc., and its employees (hereinafter collectively referred to as “Somatic Balance”) are committed to protecting your privacy and personal information.

Somatic Balance collects, uses, and discloses personal information in accordance with applicable law including British Columbia’s Personal Information Protection Act (PIPA) and Health Professions and Occupations Act (HPOA).

This Privacy Policy summarizes our practices for collecting, using, protecting, storing, disclosing, and disposing of personal information under our custody and control.

What is personal information?

Personal information is recorded information that can be used to directly or indirectly identify an individual. For example, this includes but is not limited to, an individual’s name, address, and phone number. Unencrypted electronic communication, including email, is not a secure method of transmitting personal health information. Somatic Balance recommends that you refrain from doing so.

Why, when and how do we collect personal information?

Somatic Balance collects personal information from users of this website including those who directly communicate with us. We only collect such information to fulfill legal mandates, respond to requests from those initiating contacting us, and protect website security.

When a user visits this site, www.somaticbalance.com, or any of its pages, the web server automatically collects a limited amount of information needed for site operation and security. The data collected may include but is not limited to browser type and IP address. Although the information collected does not directly identify a user, such information can be used (i.e. by law enforcement) to identify an individual.

How do we use, disclose and store personal information?

Somatic Balance uses personal information for the limited purposes of (1) communicating with individuals who initiate contact with Somatic Balance and (2) complying with the law.

Pursuant to British Columbia’s Personal Information Protection Act (PIPA), Somatic Balance is prohibited from disclosing your personal information to third parties without your express written consent except as required by law. Somatic Balance will never sell your personal information.

We only keep and store your personal information for as long as reasonably necessary to fulfill those purposes or to comply with the retention periods prescribed by the HPOA. Your personal information will be securely disposed of after applicable retention periods have passed.

How do we protect personal information?

We take reasonable steps to protect personal information in our custody and under our control. We have implemented various administrative security measures (e.g., policies and training), physical security measures (e.g., locked offices and security systems), and technological security measures (e.g., passwords, encryption, firewalls, anti-virus software, virtual private networks, etc.).

How do we promote accuracy of personal information?

We take reasonable steps to ensure that personal information is as accurate and up-to-date. However, for most personal information, such as current contact information, we rely entirely on the individual to provide us with appropriate updates.

How can privacy questions, concerns, or complaints be raised?

Privacy-related questions, concerns, complaints should be mailed to:

Somatic Balance Massage Therapy, Inc.
P.O. Box 588
Fort Langley, BC V1M 2R9

Updates to the Privacy Policy

We reserve the right to update this policy at any time. Individuals are encouraged to periodically review this document for updates.